# Submit a Ticket

> Use the AI-driven chat bot for quick help or submit a private ticket for direct support if needed.

## Chat Bot

Cannot find answers for your questions in our guide or [FAQ page](./faq.md)? Please try to ask the chat bot below and see if it helps.

> Please note that the chat bot is driven by the AI and it might not be always able to answer all your questions correctly.

<iframe
 src="https://dify.onev.dev/chatbot/0p3I4SR5pWnW6gnG"
 style="width: 100%; height: 100%; min-height: 700px"
 frameborder="0"
 allow="microphone">
</iframe>

## Ticket

If the bot does not help, [submit a ticket and contact us](https://onevcat.atlassian.net/servicedesk/customer/portal/2). All discussions are private between you and the support staff.